ACCOUNT DELETION
Account and Data Deletion
InsaengON members can delete their account in the app. If you cannot sign in, use the web form below.
Delete directly in the app
- Open Settings from the bottom navigation.
- Select Account management & deletion.
- Under permanent account deletion, enter the current password and confirmation text.
- Confirm permanent deletion.
Data that is deleted
- Account and encrypted sign-in information
- Active sessions and registered push devices
- Family connections and check-in, help, course, plan, and location records
- Unread notification badge data linked to the account
Reports and support records needed for legal, security, or dispute handling may be access-restricted and retained for up to 180 days before deletion.
Request deletion on the web
Do not enter a password. We may ask you to verify ownership of the account email.