COMMUNITY SAFETY

Community Guidelines

Effective date: 2026-09-11

InsaengON provides reporting, blocking, and operator review so family features are used only for safe support and communication.

1. Scope

These guidelines apply to family invitations, help requests, check-ins, course shares, agreed plans and tasks, selected screenshots, shared location, reports, and support requests.

2. Content and conduct not allowed

Threats, harassment, bullying, hate, discrimination, sexual exploitation, or violent content
Fraud, impersonation, scams, spam, or deceptive links
Sharing another person’s private, financial, medical, authentication, screenshot, or location information without permission
Using family or location features for surveillance, coercion, stalking, or harm
Attempting to bypass blocks, account suspensions, or service security

3. Reporting

A signed-in user can report a connected user or received content in Settings → Report & Block Safety Center. Include only the minimum details needed for review and do not submit passwords, verification codes, or financial information.

4. Blocking

Blocking prevents reconnection and removes the active family connection and related sharing records between the two accounts. The user can review and remove blocks in the Safety Center.

5. Review and action

eKBS reviews reports and may dismiss them, restrict content, suspend or restore a member account, revoke sessions and notification devices, preserve limited safety records, or cooperate with lawful authorities. Actions depend on severity, context, and repeated conduct.

6. Immediate danger

InsaengON is not an emergency service. If someone is in immediate danger, contact local emergency services or the appropriate authority.

7. Contact

Safety questions can be submitted through Customer Support. Operator: eKBS. Official contact: info@ekbs.ca.

Submit a safety request