PRIVACY
Privacy Policy
Effective date: 2026-09-11
InsaengON processes information needed for its features and does not initiate family sharing without the user’s choice.
1. Operator and scope
eKBS operates InsaengON. This policy applies to the InsaengON iPhone and Android apps, the associated service API, and this official website.2. Information processed
- Account: name, email address, password hash, session information, and account status.
- Family features: connection records, check-ins, help requests, agreed plans and tasks, and shared course identifiers.
- User-selected data: one selected screenshot and location shared with a chosen connected family member.
- Notifications: device push token, platform, environment, and unread badge count.
- Support and safety: support requests, reports, blocks, and operator actions.
- Technical information needed for security, rate limiting, and error handling, such as request time and network address.
3. Purpose
We use this information to provide sign-in, family connection, support, notifications, safety moderation, service security, troubleshooting, and user-requested account deletion. We do not sell personal data or use it for targeted advertising.4. Voice, AI, and external video services
Voice recognition is used only after the user chooses the microphone feature. Recognized text is sent through the InsaengON service to generate an AI response. eKBS does not store the original voice recording or AI conversation history. YouTube and Bunny.net video playback may be subject to those providers’ privacy practices.5. Location, screenshots, and permissions
Notification, photo selection, location, microphone, and speech-recognition permissions are requested only when the related feature is used. Location and screenshots are shared only after the user selects a connected family member and confirms the action. Device permissions can be changed at any time in system settings.6. Retention
- Family help and course-share history: up to 30 days.
- Shared screenshots: up to 24 hours, or earlier when either party deletes them.
- Location: until sharing ends or up to 24 hours.
- Shared plans and tasks: up to 90 days.
- Reports and support requests: up to 180 days for safety and dispute handling.
- Account data: until the account is deleted, except where limited retention is legally or operationally necessary.